A routine service generally involves the following:Pump oil change,Oil filter change, Replacement of seal bar heating wire, Replacement of sealing bar Teflon tape,Replacement of exhaust filters, Replacement of Lid Seal, Pressure test & Deep Clean of the unit. There are small variations for different makes or sizes of machine
Upon receipt of your order, the appropriate service kit(s) will be dispatched directly to you.
Once you have received the service kit, please note that the current lead time for on-site attendance is approximately 10–14 working days, depending on your postcode. Please ensure the service kit(s) are stored safely and is available for the engineer upon arrival. If the kit is unavailable or has been lost, a replacement kit and re-attendance fee of £250 + VAT will apply.
The engineer’s office will allocate jobs as soon as possible. To ensure a smooth process, it is essential that accurate details are provided on the form. If an engineer attends during the specified availability but is unable to gain access to complete the work, a re-attendance fee of £195 + VAT will be charged.
Engineer visits will be scheduled based on your availability, as indicated on the form. While we aim to contact you in advance of the visit, please be aware that prior notice may not always be possible. Engineers may be reallocated at short notice if slots become available due to cancellations or if earlier jobs are completed ahead of schedule.
Please note this is a Vacuum Machine Service to maintain the product, this is not a repair service.
(Place the order before 1.30pm on the Friday before)
£12.00
Sunday Delivery
(Place the order before 1.30pm on the Friday before)
£12.00
Jersey
£20.00
Guernsey
£20.00
Isle of Man
£10.00
Northern Ireland
£12.50
Sousvidetools.com will only be held liable for damaged goods when signed for as ‘received damaged’. All damages and/or short delivery must be notified within 1 working day (please sign for all goods unexamined). Off loading – the buyer will be deemed responsible for providing facilities for off-loading delivery vehicles.
Overseas Delivery Options
Find out more about our overseas delivery options here
