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Independent Customer Feedback

4.7 Feefo Customer Experience & Product Rating

A big thank you to our customers for rating us 4.7 out of 5 for Customer Experience and Product Rating.

Your feedback is very important to us as a business. Our Customer Service and Sales Team are constantly listening to what you, the customer, has to say. This helps us to maintain our high level of sales and after sales service.

Some of our 5 star reviews

Good efficient service

Good communication - order acknowledged quickly; prompt despatch and delivery, which under covid circumstances is good. Item as expected. Would go to sousvidetools.com first if needing similar items.

Good value, outstanding delivery times, good customer service

Good range at good prices, next day delivery a huge bonus as I needed in a hurry and few others could match delivery speed. Product is good quality and does exactly as described. Very pleased.

Great service, and delivery!

Absolutely brilliant service,delivery was within 24 hours, item I ordered was 1st class quality and a competitive price. Brilliant! Thank you !

Going the extra mile

First class customer service. Expedient, knowledgeable and helpful. Most impressed. Many thanks.

Sous vide tools love em

Great service, great product at an amazing price. Highly recommended, as a keen home cook this is my go to site for sous vide equipment, accessories & recipes.

Another fast delivery

Never ever had a problem with this company with my online purchases. Great staff and nothing is too much trouble.

SousVideTools.com receive the Feefo Platinum Trusted Service Award 2020

Achieving customer satisfaction has been our goal since the start of SousVideTools.com. From our home customers to professional chefs your feedback and support has helped us grow in to the business we are today. Feefo only give Platinum Trusted Service awards to businesses who have achieved Gold standard for three consecutive years and we couldn’t have got there without you.

Our latest Reviews

Restaurant quality in your own home

The food was fantastic, Restaurant quality in your own home. It was so simple, everything was numbered, even if you had very little cooking experience you could not go wrong.

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